Solutions

Document Management Software

The transport industry is one of the biggest users of paper and managing the ever-increasing paper flow is a real challenge. TransLogix document management software offers a real breakthrough in meeting this challenge.

Any system that is introduced must be capable of ensuring that all information is economically and efficiently captured and made available quickly and effectively to everyone that needs it both internally and external to the business. It must also ensure that this information is safely stored and available for years to come.

Document Imaging

A scanner converts all documents and in particular Proof of Delivery documents (POD) into an electronic format. A database stores these images automatically against the relevant transaction record for easy retrieval, whilst using the latest algorithms to minimise disc storage space.

Stored documents, including electronic PODs can be available for customers to view themselves via the integrated web portal, thereby reducing time to respond to customer queries and improving customer service at the same time. All stored documents are easily retrieved as they are linked to the relevant record in the software and can be viewed via the click of a button.

The Solution

The Document Imaging Module captures the scanned data and integrates it directly into the system. Once the image is stored  it automatically flows through the system, following your business processes, updating all relevant modules including transport operations and accounts.

It allows you to meet the needs of your customers quickly and efficiently without the need to store reams of original paperwork and provide a seamless workflow for your operational systems. Being able to respond quickly to customer queries provides a real competitive advantage as well as saving time and money.

Cash Savings

• Stop wasting time chasing around for bits of paper
• Never lose documents to ensure jobs are accurately billed
• Remove the need for expensive and time consuming off location archives
• Save on mailing and fax costs as email copies of documents are sent

Productivity Savings

It's estimated that the average employee spends 15% of their time looking for information. By storing these images against the relevant transactions and having them readily available reduces that time significantly, making it available for the customers to view themselves via the secure web portal can almost eliminate it all together. As much of this time may relate to customer queries the resulting improved customer service is also a benefit.

Click here for a free software evaluation guide, to request an obligation free appraisal or simply call TransLogix today.