Services

Consulting

With around 400 implementations over the last 20 years across all industry segments TransLogix is the most experienced and trusted Transport and Logistics Solution provider in Australia and New Zealand.

• TransLogix has the largest, most experienced team of consultants and professionals in the industry.
• TransLogix knows transport and logistics businesses and speaks the right language.
• TransLogix can share industry best practice knowledge to ensure the implementation delivers the most optimal results to your business.
• Services offered include Solution Implementation, Consulting and Business analysis, Training, Customisations, Technical Solutions and Software Support.

Consulting and Implementation Services

The Consulting group are a dedicated team of professionals who not only implement the solution, but are valued and trusted advisors to the customer base. The professional experts draw upon transport and logistics industry knowledge and TransLogix expertise to assess business process effectiveness and provide recommendations and skills to facilitate change or improvement within the business.

All TransLogix projects are managed via the FailSafe Implementation Cycle (FSIC) for consistency, repeatability and predictability. The core of the FSIC is a detailed checklist comprising all the steps that must be covered in any software implementation project. Sound project management is fundamental to the success of any project and the attainment of consistent customer satisfaction. TransLogix's FSIC is based on industry best practice and widely accepted standards including Projects IN Controlled Environments (PRINCE2), TransLogix has have added elements based on actual experience to increase project success rates further through:

• Minimise implementation risk
• Ensure quality of delivery
• Enhance productivity
• Maximise return on investment
• Minimise disruption to business
• Achieve delivery of projects on time and above your expectations
• Collaborative approach to solutions

This methodology ensures all areas of business operations and project processes are addressed and realistic expectations are set. This structured and proven methodology will allow the customer to control the process and understand the direction of the project and requirements at all times.

Custom Solutions

TransLogix recognises there will be times when customised enhancements to the product will benefit specific customers. The team of specialists focus on delivering such enhancements quickly to give you access to these benefits as soon as possible.

Click here for a free software evaluation guide, to request an obligation free appraisal or simply call TransLogix today.